Welcome to Alumnus Gradwear! These Terms of Service (“Terms”) govern your access to and use of our website and services. By accessing or using our site, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. Company Overview
Alumnusgrad Wear specializes in designing, producing, and selling custom university and college society clothing and apparel. We work with students, alumni, and societies to create personalized, high-quality garments.
2. Use of Our Website
By using our site, you confirm that you are at least 16 years old or have the permission of a parent or guardian.
You agree not to:
- Use our site for any unlawful or unauthorized purpose
- Submit false or misleading information
- Attempt to interfere with our website’s security or operations
3. Orders and Custom Products
When you place an order:
- You agree that all details provided (including designs and society affiliations) are accurate.
- Custom products may require approval before production.
- Once a custom order enters production, it cannot be cancelled or refunded, except in cases of manufacturing defect.
We reserve the right to reject or cancel any order that violates these Terms or our design policies.
4. Pricing and Payment
All prices will be provided depending on your Country/Currency & Order details (inc. qty, customization, etc) and include any applicable taxes unless stated otherwise.
We accept secure payments through authorized third-party providers. You agree to provide accurate payment details and authorize us to charge the total amount at checkout.
5. Shipping and Delivery
Estimated delivery times are provided during checkout and may vary due to customization, order size, or shipping location.
We are not liable for delays caused by:
- Courier issues
- Incorrect delivery information
- Force majeure events (e.g., weather, strikes, pandemics)
6. Returns and Refunds
Custom items are generally non-refundable unless:
- The item arrives defective or damaged
- The wrong item or incorrect customization was delivered
Claims must be made within 7 days of receiving your order. To submit a claim, contact us at alumnusgradwear@gmail.com
with your order number and photos if applicable.
7. Intellectual Property
All website content, including logos, product images, designs, and text, is the property of Alumnus Gradwear or its content suppliers and is protected by copyright and trademark laws.
You may not copy, reuse, or distribute our content without express written permission.
8. User Content
If you submit artwork, designs, or logos (e.g., society crests or slogans), you:
- Confirm you have the right to use and share them
- Grant us a non-exclusive license to use them for production and promotional purposes
- Take full responsibility for any legal issues arising from your submitted content
9. Limitation of Liability
To the fullest extent permitted by law, Alumnus Gradwear will not be liable for:
- Any indirect, incidental, or consequential damages
- Losses resulting from delayed shipments, design errors, or third-party actions
Our total liability is limited to the purchase price of the order in question.
10. Contact Us
For questions about these Terms, please contact:
Alumnus Gradwear
📧 Email: info@alumnusgradwear.com
alumnusgradwear@gmail.com
🌐 Website: alumnusgradwear.com
📞 Phone: +44 7883 413477
